Contact Us
We're here to help you succeed in your Kerala PSC LDC / LGS exams preparation. Whether you have technical issues, subscription questions, or content queries, we're ready to assist.
Contact Information
Postal Address
Kerala PYQ M.S
Valathungal P.O., Kollam, Kerala
India
Connect on LinkedIn
Support Categories
1. Technical Support
For issues like:
- Login problems with Google sign-in
- Platform not loading or slow performance
- Payment deducted but subscription not activated
- AI Deep Dive feature not working
- Browser compatibility issues
Email Subject: "Technical Issue - [Brief Description]"
2. Content & Exam Queries
For questions about:
- MCQ accuracy or explanations
- Coverage of Kerala PSC LDC / LGS syllabus
- Suggestions for new questions or topics
- Exam pattern and preparation tips
Email Subject: "Content Query - [Topic/Question ID]"
3. Subscription & Payment Help
For queries about:
- Choosing the right subscription plan
- Upgrading or extending your subscription
- Refund or cancellation requests
- Payment failures or transaction issues
- Invoice or receipt requests
Email Subject: "Subscription Query - [Your Issue]"
4. General Inquiries
For:
- Feedback and suggestions
- Partnership or collaboration opportunities
- Media inquiries
- Bulk subscriptions for coaching institutes
Email Subject: "Feedback" or "Partnership Inquiry"
Business Hours
| Day | Hours |
|---|---|
| Monday - Saturday | 9:00 AM - 8:00 PM IST |
| Sunday | Closed |
Note: During exam weeks (e.g., Kerala PSC LDC / LGS exams period), we may extend support hours for urgent queries.
Exam Week Priority Support
If the Kerala PSC LDC / LGS exams is scheduled within the next 7 days and you're facing urgent access issues:
- Mark email subject as "URGENT - Exam Week Issue"
- We prioritize exam-week queries and aim to respond within 6-12 hours
Frequently Asked Questions
Before contacting us, you may find quick answers to common questions:
- How are passwords handled? - We use Google sign-in, so your password is managed by Google and not stored on this site.
- Can I access the platform on mobile devices? - Yes, works on any browser
- How does the AI Deep Dive feature work? - It opens your preferred AI app with the question pre-loaded
- What payment methods are accepted? - All major cards, UPI, Net Banking, Wallets via Razorpay
- Can I get a refund if I'm not satisfied? - See our Refund Policy
Feedback & Suggestions
We value your feedback! Help us improve Kerala PYQ practice by sharing:
- Feature requests or new ideas
- User experience feedback
- Suggestions for additional content or modules
Email: mail@keralapyq.com (Subject: "Feedback")
About Kerala PYQ
Kerala PYQ is an experienced ENT Consultant based in Kerala with a deep understanding of the Kerala PSC LDC / LGS examsination process. Kerala PYQ practice was created to help MBBS graduates and PSC aspirants prepare effectively with verified past exam questions and modern AI-powered learning tools.
We're committed to your success. Reach out anytime – we're here to help!